Management Skills

A comprehensive resource guide on soft skills for team leads and managers.

Communicating

• Ask vs. Guess Culture
• How to Talk to Human Beings
• Intent-based Leadership
• Active Listening

Writing

• On Writing Well by William Zinsser
• Amazon Writing Principles
• Write to Express, Not to Impress
• Executive Communication
• Simplicity in Writing
• The Craft of Writing Effectively

Presenting

• Think Fast. Talk Smart
• speaking.io
• Presenting to Executives

Delegation

• Ownership Lessons from Netflix
• Delegate Outcomes, Not Tasks

Accountability

• Crucial Accountability
• How to Hold Your Team Accountable

Feedback

• Non-violent Communication for Difficult Conversations
• Situation Behavior Impact Model
• Three Feedback Models

Coaching

• GROW Model
• Coaching Fundamentals

1-on-1s

• 1-on-1 Questions Repository

Hiring

• Managers Playbook: Hiring

Firing

• Script for Termination Conversations

Conflict Resolution

• Crucial Conversations

Change Management

• Leading Change by John Kotter